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Refund Policy

Last updated: 2026-06-25

Subscriptions

Premium is a recurring subscription (monthly or annual), billed and processed by Paddle.com Market Limited, our merchant of record. There are currently no one-time purchases on the platform — every paid feature is bundled into the Premium subscription.

Cancelling

You can cancel your subscription at any time from your account. Cancelling stops future renewals — you keep Premium access until the end of the period you already paid for, and are not charged again afterward. We don't offer prorated refunds for the unused portion of a billing period you cancel partway through.

Requesting a refund

  • Accidental or duplicate charge: contact us (or Paddle directly) within 14 days of the charge and we'll refund it.
  • Service issue: if a technical problem on our end meaningfully prevented you from using Premium features during a billing period, contact us within 14 days of the charge to request a refund or credit.
  • Change of mind: since you can cancel anytime to stop future charges, we don't refund the current paid period simply for changing your mind, except where required by local consumer law.

How refunds are handled

Because Paddle is our merchant of record, refunds are issued through Paddle back to your original payment method, and Paddle's own buyer terms and statutory consumer rights in your jurisdiction also apply. You can reach Paddle's buyer support directly, or contact us and we'll coordinate with Paddle on your behalf.

Contact

Refund requests and questions about this policy can be sent to the contact address listed on our website.

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