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Privacy Policy

Last updated: June 23, 2026

This Privacy Notice for Meteotwin ("we", "us", or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at https://meteotwin.com/, or any website of ours that links to this Privacy Notice
  • Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

Summary of key points

This summary provides key points from our Privacy Notice — see the full sections below for details.

  • What personal information do we process? Depending on how you interact with us — see "What information do we collect?" below.
  • Do we process any sensitive personal information? No, we do not process sensitive personal information (e.g. racial/ethnic origin, religious beliefs).
  • Do we collect any information from third parties? No, we do not collect information about you from third parties.
  • How do we process your information? To provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
  • In what situations do we share personal information? Only in specific situations and with specific third parties — see "When and with whom do we share your information?" below.
  • How do we keep your information safe? We have reasonable organizational and technical measures in place, though no method of transmission or storage is 100% secure.
  • What are your rights? Depending on where you're located, you may have rights to access, correct, or delete your data.
  • How do you exercise your rights? The easiest way is by submitting a data subject access request, or by contacting us directly.

Table of contents

1. What information do we collect?

In short: we collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products, when you participate in activities on the Services, or otherwise when you contact us.

Personal information provided by you may include:

  • email addresses
  • passwords
  • debit/credit card numbers
  • billing addresses

Sensitive information. We do not process sensitive information.

Payment data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and the security code associated with it. All payment data is handled and stored by Paddle.com. You may find their privacy notice here: https://www.paddle.com/legal/privacy.

Social media login data. We may provide you with the option to register with us using your existing Google account details. If you choose to register this way, we will collect certain profile information about you from the provider, as described in "How do we handle your social logins?" below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such information.

2. How do we process your information?

In short: we process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. So you can create and log in to your account, and keep it in working order.
  • To protect our Services. As part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
  • To evaluate and improve our Services, products, and your experience. To identify usage trends and improve our Services.

3. When and with whom do we share your personal information?

In short: we may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

  • Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Service providers. We share information with vendors who perform services on our behalf: Supabase (authentication and account storage), Paddle (subscription billing), and the weather/geospatial data providers described below.

4. How do we handle your social logins?

Our Services offer you the ability to register and log in using your Google account ("Social Login"). Where you choose to do this, we receive certain profile information about you from Google — such as your name, email address, and profile picture — depending on the permissions you grant. We use this information only to operate and improve your account on our Services. We are not responsible for other uses of your personal information by Google. We recommend reviewing Google's privacy notice to understand how they handle your data.

5. How long do we keep your information?

In short: we keep your information for as long as necessary to fulfil the purposes outlined in this notice, unless a longer retention period is required by law.

We retain your account and subscription data for as long as your account is active. If you delete your account, we delete or anonymize your personal information within a reasonable period, except where we are required to retain it (e.g. billing records) for legal or accounting purposes.

6. How do we keep your information safe?

In short: we aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

7. Do we collect information from minors?

We do not knowingly collect data from or market to children under 16 years of age. By using the Services, you represent that you are at least 16, or that you are the parent or guardian of a minor with that age and consent to their use of the Services. If we learn that personal information from users less than 16 has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children under 16, please contact us.

8. What are your privacy rights?

Depending on where you are located, you may have rights under applicable data protection laws (such as the GDPR or CCPA) that allow you to request access to, correction of, or deletion of your personal information; object to or restrict certain processing; and, where applicable, data portability. To exercise any of these rights, contact us at [email protected] or submit a data subject access request. You can also withdraw consent or disable account features (such as push notifications) at any time from within the app.

9. Controls for Do-Not-Track features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. We do not currently respond to DNT browser signals, as no uniform standard for recognizing them has been finalized.

10. Do we make updates to this notice?

We may update this Privacy Notice from time to time. The updated version will be indicated by a revised "Last updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this notice periodically.

11. How can you contact us about this notice?

If you have questions or comments about this notice, you may contact us at [email protected].

12. How can you review, update, or delete the data we collect from you?

You have the right to request access to the personal information we collect from you, change that information, or delete it. To request a review, update, or deletion of your personal information, please submit a data subject access request, or contact us at [email protected].